Nov 17 2021 08:14 AM
Después de actualizar a Outlook versión 16.0.14527.20270, buscar mediante la Buscar relacionados opción no muestra ningún resultado. Esto se aplica a los siguientes problema: Buscar mensajes relacionados en esta conversación, Buscar mensajes relacionados del remitente
Nov 17 2021 02:48 PM
Nov 17 2021 11:26 PM - edited Nov 17 2021 11:27 PM
@gpino1982 @James_McQuaker1977 soporteaavs
Hi, I completed a quick test on my computer and found no issues with the Find Related in Conversation feature. I also have the latest Outlook Window version.
As an alternative, you can try the Show as Conversation feature. This feature also groups all related conversations. I also recommend choosing "all mailboxes," which include conversations in the inbox, sent, and other folders based on the title.
In the past, users also reported that the grouping failed when the subject line has trailing spaces.
#traccreations4e
Dec 02 2021 06:37 PM
Hi,
Same problem here with the version
Microsoft® Outlook® para Microsoft 365 MSO (versión 2110 compilación 16.0.14527.20270 de 64 bit
the problem seems the lack of "[" "]" example when you perform a request about serching by related emails apear this text on the box
Conversación:="this is a test"
instead
[Conversación]:="this is a test"
If you complete manualy [ ] the seach is working fine.
Jose R