Jan 18 2024 09:18 AM
Up until very recently, if you added a link to a document residing in SharePoint to Outlook and inputted the user you wished to share the document with it would do a check to see if that user had access.
When the user had access the link would remain blue and when they didn't it would turn red giving you options to Manage Access or send it as an attachment.
This feature worked as recently as Monday this week, which is the last time I used it.
Now when you paste a link it states that "we couldn't verify that recipients can access this link" and gives options to retry or send anyway.
Not only that, but within the document itself (in the case of M65 apps), the option sporadically shows up but more often that not isn't there.
(E.g., in Word: Open Share (top right) > Share (from dropdown menu) > Select Ellipsis (...) > Options here used to be Share in Outlook and Share as Attachment but latter feature is often missing now).
This was a quick way of adding a file to an email as an attachment.
Our users have found the method of adding as an attachment via SharePoint Sites to be quite difficult and labrous. The recent sites options seldom show most recently accessed sites and when they do, it often requires a lot of moving backwards and forwards through folders, especially when attaching multiple files.
It's annoying as the feature that was there was great and a useful way to share files in SharePoint externally as attachments, I'm just not sure why it's gone.
Has anyone else encountered this?
Cheers,
Chris
Jan 18 2024 05:02 PM
@CCChris_Martin , yes we are experiencing this issue with a few of our Outlook desktop clients but not all. Must be a bug in a recent release that hasn't been pushed out to all our users yet. Temporary workaround is to use Outlook on the Web, which is correctly displaying the links as blue if the recipients have access and red with warning if not.
Hoping Microsoft replies soon as this is a valuable feature and it's causing some churn for our users, who are afraid to send links as they think the recipients won't be able to open them.
--Lynn
Jan 19 2024 02:29 AM
Jan 23 2024 08:26 AM
Jan 24 2024 03:36 PM - edited Jan 24 2024 03:37 PM
One of our users reported the same issue today also. Seems to be an isolated case for us though; not everyone has been experiencing it.
Has anyone been able to isolate the cause?
We've tried both new outlook and classic outlook. We've also tried on these two new outlook versions (Microsoft Outlook Version 1.2024.111.100 (Production), Client Version is 20240112004.11 and Microsoft Outlook Version 1.2024.103.100 (Production) Client Version is 20240112004.12) but so far it looks like the issue is happening to one user vs to a specific client version.
Feb 06 2024 03:15 AM
Feb 12 2024 11:30 AM
@CCChris_Martin thanks for sharing! 🙂