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Outlook mails went to deleted items

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Occasional Contributor

We have this case where emails suddenly redirected to deleted items. No rules running on the outlook. Thanks!

2 Replies
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Hi Angel, 

 

My guess would be a mobile device or a POP3 client. If it is a O365 account you can open a support ticket to try to understand wich protocol is moving emails from folders. 

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It's frequently happen on Outlook client but we have also issue on mobile device. It is Office 365 account and single sign-on policy.