Nov 16 2022 03:06 AM
I'm one of the admins for an organisation who have iOS devices managed by Intune, O365 mailboxes. We've found that on devices where Outlook has updated to v4.2245.0, the app doesn't want to send attachments.
If the user creates a new email from the Outlook "plus" button, you can select and attach a file or photo fine. Doesn't seem to matter what format it is in, the size or even if it is embedded in the text of the email - when you then press send, the email gets sent, but there is no attachment on the email as it goes out. The Sent Items reflects this - doesn't seem to be being stripped out on the receiving end for example.
The other thing our users might do is to share a file/photo to Outlook to attach to an email. In this case, everything proceeds as it should (Outlook comes up with a new email template with the file attached which you are able to fill out as normal) until the send button is pressed. What happens here is that the user is returned to the app which is being shared from and nothing is being sent.
The iOS version of all the reported cases (including my own device) in case it is relevant is 16.1.1.
Anyone else seeing this behaviour?
Nov 16 2022 04:07 AM
Nov 16 2022 05:53 AM
Nov 16 2022 06:04 AM
Nov 17 2022 02:34 AM
Yea we have the same problem, been wasting hours trying to find a solution before i found this
Nov 17 2022 05:32 AM
Nov 17 2022 06:13 AM
SolutionHi, we had the same issues in our company with 2-3 Users.
There is now a version 4.2245.1 available and it seems to work again
Nov 17 2022 06:24 AM
Nov 17 2022 01:18 PM
Nov 17 2022 02:04 PM
Nov 17 2022 06:13 AM
SolutionHi, we had the same issues in our company with 2-3 Users.
There is now a version 4.2245.1 available and it seems to work again