Outlook for Mac - Accepted Meetings randomly don't show up on Calendar

Copper Contributor

I have a user experiencing issues with accepting meetings on their Mac's Outlook app. On random occasions if she accepts the Outlook meeting, it will show up as Accepted on the initial invite, but when she navigates over to her calendar it's not there. It appears as "Declined" on the meeting creator's end. Haven't been able to identify a pattern since it happens randomly (sometimes it works fine). Hard to identify whether it's an application issue or an Exchange server issue.

 

Attached are screenshots showing "Accepted" on the initial invite, but it then not appearing on her calendar. She is on the latest version of Outlook (we use the M365 suite). She is also currently on MacOS Monterey. 

Screen Shot 2022-03-30 at 8.19.29 AM.pngScreen Shot 2022-03-30 at 8.19.11 AM.png

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