Jan 12 2019 11:37 PM
Jan 12 2019 11:37 PM
New contributor - I have just upgraded Office 2016 for Mac to Office 2019 for Mac. The Spotlight Search option in Outlook no longer works - I get no results, even when I am looking at an email, and searching for a word or phrase or sender in that email ... I have downloaded the OfficeSearchRepair.app which is supposed to reindex and fix, but still not working. I am running macOS High Sierra 10.13.6 - any help appreciated - thank you.
Jan 21 2020 12:49 PM
@aproebers Thanks. It is that simple. The Search box lists (and defaults) to on the left: "Current Folder" but on Outlook for Mac 2019, there are also choices for "Subfolders", "Current Mailbox", "All Mail" and "All Items." Select All Mail or All Items. (They are grayed out so it isn't obvious). It works!
Mar 19 2020 05:28 PM
I have the same issue with Catalina. Outlook Search Repair doesn't support OS version. I tried to add/remove Outlook 15 Profiles from Spotlight Privacy, delete Outlook.sqllite to repair/rebuild index, it still doesn't work.
Mar 20 2020 10:33 PM
@nvtanh I just bought a new laptop. Previous the search under Mohave and Outlook 365 (16.35) was decent but had been spotty (suddenly it just worked). But now I get nothing. I've tried all that you have to no avail. Given that this is a microsoft product on a Mac platform, where do you think the problem lies - with outlook or Catalina?
Mar 22 2020 06:28 PM
@Dmtiry_Demidov personally i think is Outlook indexing issue. as i'm using both windows and macos platform. both platforms facing same issue of indexing. whereby if i'm using OWA, this isnt an issue at all. The available solutions on the website are works, just probably for a period of time or your existing emails. any new incoming emails shall be reindex again. means you're gonna reindex (repeating the steps) once you facing the issue again until it solves by Microsoft.
Mar 22 2020 06:32 PM
@nvtanh according the steps, you shall add and remove for outlook to reindex. wonder why were to delete Outlook.sqllite?
after the reindex, Quit (right click and Quit) your outlook completely. and you probably gonna repeat this frequently as the new incoming emails might be facing the same issue again.
Apr 14 2020 01:49 PM
@blooptime this worked for me, when nothing else did. Immediately populated the search results in Outlook Mac (writing this in April 2020) where before, nothing resulted for any of my searches since I migrated yesterday to a new Mac mini (using Time Machine on an external SSD.)
Apr 14 2020 01:57 PM
Since my reply did not appear properly threaded (why I am not surprised, in an MS-built forum), here is what @blooptime recommended that worked perfectly (and instantly) for me:
Apr 27 2020 07:17 AM
Apr 27 2020 02:22 PM
It started working for me. I added the "Outlook 15 Profiles" folder from ~/Library/Group Containers/UBF8T346G9.Office/Outlook to "System Preferences --> Spotlight --> Privacy (Just drag and drop and then removed it) and it started working after that.
Apr 27 2020 05:42 PM
Update: It's still on and off. I have to occasionally do this again when no search results show up. Then it works again. There's obviously a flaw in the latest version of Outlook for Mac on the latest version of MacOS.
May 09 2020 02:16 AM
The easiest is to add your email account again to Outlook.
Just did this 5 min ago and the indexing works perfectly.
I think the issue comes when you bring your account from Time Machine.
Best and quickest fix ever.