May 03 2018 09:19 AM
May 03 2018 09:19 AM
I have a user with an Android device trying to get Outlook for Android to work.
She has the latest version, we've uninstalled/rebooted/reinstalled, cleared all devices from her mailbox in O365, cleared cache, tried cell connection/Wifi, and we don't have any restrictive MDM or MAM rules.
When she tries to login it says "Login Error, The connection to your mail server timed out. Please check your mail settings." Unfortunately with the app you can't check the settings to verify and when she tries the Support Link it just spins and she can't get assistance.
Aug 21 2020 08:12 AM
Have you tried the PowerShell command below?
Sep 12 2020 06:53 PM
Mar 11 2021 03:51 AM
Mar 28 2021 03:23 PM
@Cary Siemers I have not been successful with using Outlook on an Android for the past few years. Microsoft only seams to support the most standard email systems. I have never had issues using the Samsung email client and don't even bother with Outlook on an Android as it has nothing but bugs and issues unless you are connecting to a Microsoft Exchange account. I have moved all my customers over to the Samsung app as I never get calls about email not working as I was getting with Outlook. Use the Apple email app on an iPhone. Don't even think about using Outlook.
Jun 01 2021 06:09 PM
Aug 05 2021 04:12 PM
Aug 23 2021 02:35 PM
I'm having a similar (or the same?) problem on my Samsung tablet. I've tried everything I know to set up my Outlook account under Settings/Accounts, without success. Either I'm asked for domain and server info that I don't have, or I try to sign in as an Outlook account and get a "server timeout" error.
I deleted all MS apps, reinstalled Outlook, and signed in there. But the account doesn't appear in the Settings/Accounts listing, so my contacts and calendar appear in the Outlook app but not in the tablet's own People or Calendar app.
I can limp along using the Outlook app, but sometimes I'd prefer to use the native Samsung ones. Would appreciate any suggestions.
Aug 23 2021 05:48 PM
Sep 17 2021 03:38 AM
Sep 27 2021 08:33 PM
Sep 27 2021 09:34 PM
Oct 25 2021 06:24 PM
Oct 25 2021 11:08 PM