Outlook.com Sync email -unable to looad these settings

[younga3comcastnet]

I changed my Comcast password on Dec 19th because of the Xfinity breach. My outlook.live mail has not synced since. I chose mail settings and sync email to get to the account to change the password but all that i got was a page that said unable to load these settings. Please try again later. I also started an export as I have important information that I need. The export has been running for 10 days. The two are probably related.

[#2]

Hi @younga3comcastnet,

1. Sync Email Problem:  Here are some suggestions that may help:

• Attempt to access the settings using Incognito or InPrivate browsing.
• Consider trying a different browser.
• navigate to Settings > View all Outlook settings > Sync email to check and correct details for the connected account.

Settings >> Email >> Sync email --> Unable to load these settings. - Microsoft Community

2. Email Export Issue: Export processes can take up to 4 days, particularly for larger mailboxes. However, if your export has been running for 10 days, there might be an issue. Here are some steps to try:

• Ensure you have the latest version of Office applications installed.
• Check for Windows updates for your operating system.
• Try opening Outlook in safe mode to disable add-ins before attempting to export or backup email to an Outlook.pst file.

PST Export taking long time - Microsoft Community

Outlook.com stuck in "Export in progress" - Microsoft Community

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Kindest regards,

Leon Pavesic
(LinkedIn)

[#3]

I am having the same problem.  I had to change a password for a different account that gets forwarded to my outlook account.  But due to the “sync email” setting not being available, I can’t update the setting and sync my email accounts.  There is another Microsoft community thread about this issue here.  

https://techcommunity.microsoft.com/t5/outlook/sync-email-unable-to-load-these-settings-please-try-a...

@younga3comcastnet 

[#4]

Well now I just checked and I no longer get Unable to load these settings. I now get a screen to check aliases and Pop and Imap settings but still no way to access my account password to change it.