04-03-2019 04:05 AM
We have a user who has Fullaccess on a sharedmailbox. When a users flags an email, the email does not show in the task pane of the outlook Client.
Hower it does show in the /owa/<sharedmailbox.domain.com>
Is there a way to get this working?
04-03-2019 10:45 AM
How is the shared mailbox added to Outlook? As long as it's added as additional account (via File -> Add account), any flagged messages should appear in the Todo list on the Task pane.
04-03-2019 11:49 AM
@Vasil Michev Thank you for your response. This user has a delegation on the sharedmailbox, so this is done trough auto mapping.
04-03-2019 11:54 PM
SolutionI'm pretty sure this is by "design" for automapped mailboxes, configure it as additional account instead if you want to take advantage of this (and many other) features.
09-13-2019 02:32 PM - edited 09-13-2019 02:32 PM
@Vasil Michev configuring shared mailboxes as additional accounts used to work for 1 or two shared mailboxes but I had bad experiences when configuring + 2 shared mailboxes as additional accounts.
Eventually I found out that creating a different outlook profile is the way to go to add multiple shared mailboxes with full functionnality.
Any thoughts on this?