Apr 03 2019 04:05 AM
We have a user who has Fullaccess on a sharedmailbox. When a users flags an email, the email does not show in the task pane of the outlook Client.
Hower it does show in the /owa/<sharedmailbox.domain.com>
Is there a way to get this working?
Apr 03 2019 10:45 AM
How is the shared mailbox added to Outlook? As long as it's added as additional account (via File -> Add account), any flagged messages should appear in the Todo list on the Task pane.
Apr 03 2019 11:49 AM
@Vasil Michev Thank you for your response. This user has a delegation on the sharedmailbox, so this is done trough auto mapping.
Apr 03 2019 11:54 PM
SolutionI'm pretty sure this is by "design" for automapped mailboxes, configure it as additional account instead if you want to take advantage of this (and many other) features.
Sep 13 2019 02:32 PM - edited Sep 13 2019 02:32 PM
@Vasil Michev configuring shared mailboxes as additional accounts used to work for 1 or two shared mailboxes but I had bad experiences when configuring + 2 shared mailboxes as additional accounts.
Eventually I found out that creating a different outlook profile is the way to go to add multiple shared mailboxes with full functionnality.
Any thoughts on this?