Outlook black boxes, text over text, and video artifacts

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This applies to Outlook 2019 and Windows 10 Pro.  All Office and Windows Important and Critical updates are installed.  I also updated my video driver and restarted.

 

Every article I have found on this issue says "Disable hardware graphics acceleration" but Office 2019 Home and Business does not have that option.

 

Anyone know how to make Outlook look right again?

 

Thank you in advance!

2 Replies
I'm experiencing this issue too, only just started happening. Restarting Outlook temporarily fixed it, it would randomly break again when I'm half way through an email.

My update history after using the same computer for over 6-years has only 7-entries, which is amazing consider hundreds have been installed. 5 are definition updates. 2 are quality updates, KB4601050 (.NET-related) and KB4023057 (Windows update-related), which don't appear to relate to Outlook. However, I updated from 1909 to 20H1 recently so that is the most likely cause. Rolling back Windows is not an option so I am going to try removing and reinstalling Office as the 20H1 update may have corrupted it.

That said, anyone out there with a targeted fix for this issue so I don't have to use this "shotgun" approach?