Outlook 2021 / Shared mailbox permissions + search

Copper Contributor

We are having an issue with a recent office 2021 update where mailboxes with granular user permissions no longer fast search even with 'Download shared folders' switched off.


The only way we have seen that this is 'resolved' is by applying the 'FullAccess' permission in exchange to the mailbox for the user.  We do not want this because users for these mailboxes should only be read access.  Have tried adding 'ReadPermission', no result.


If you force to 'Current folder' and search it says 'Cannot display the folder'.  Still no problem with office 2010 or outlook web for searching in this configuration.

2 Replies
Anyone? We don't seem to be the only ones - looks like outlook 2021 has been updated

OK, well looks like the only fix is to switch to enterprise update channel

Happening to a lot of customers