Outlook 2019 new email look

Copper Contributor



Does anyone know how to change the appearance of the new email window in the send/to/cc/bcc section because it is too big. can i bring it back to the old view

Below there is an attatch.



3 Replies


In Outlook 2019, the appearance of the new email window, including the send/to/cc/bcc section, is based on the default email template, and it cannot be customized directly within the application. However, you can try the following steps to adjust the zoom level for the email window, which might help make the elements appear smaller:

  1. Create a New Email:
    • Open Outlook 2019 and create a new email by clicking on "New Email."
  2. Zoom Slider:
    • At the bottom right corner of the email composition window, you should see a zoom slider (a slider with a percentage value). This slider allows you to adjust the zoom level for the email composition window.
  3. Adjust Zoom:
    • Click and drag the slider to the left to reduce the zoom level. Reducing the zoom level will make the content and elements in the email composition window appear smaller.
  4. Compose Email:
    • While adjusting the zoom level, you can compose your email as usual to see how the changes affect the appearance of the send/to/cc/bcc section.
  5. Save as Template (Optional):
    • If you find a zoom level that suits your preferences, you can save the email as a template. This way, you can start new emails based on this template in the future with the desired zoom level.

Please note that adjusting the zoom level affects the entire email composition window, including the text size, so it is a trade-off between the size of the elements and the readability of the email content. If the default zoom levels still do not meet your preferences, there may not be a built-in way to revert to an older view.

Keep in mind that the appearance of the email composition window can also be influenced by your Windows display settings, such as screen resolution and scaling. Adjusting these display settings might have an impact on the overall size of elements in Outlook.The text and the steps were created with the help of AI.


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Thx, I tried and it is not working.


In such cases, your best option might be to provide feedback to Microsoft through the Outlook application. Here's how you can do it:

  1. Open Outlook 2019.
  2. Click on the Help menu or the "?" icon in the upper right corner to access the Help section.
  3. Look for a "Provide Feedback" or "Contact Support" option. This will vary depending on the version of Outlook you have. It may also be found in the "About Outlook" section.
  4. Provide detailed feedback about the change you'd like to see or your preference for the old email composition view. Microsoft often listens to user feedback and may consider making changes based on user input.
  5. Submit your feedback through the provided channel.

While this may not result in an immediate solution, it's a way to let Microsoft know about your preferences and concerns regarding the new email composition window in Outlook 2019. They may address this in future updates or provide alternative solutions.

Additionally, you might want to consider upgrading to a more recent version of Microsoft Outlook if this feature is critical to your workflow, as newer versions may offer different customization options or features.