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Outlook 2016 - save multiple attachments at once to network drive - not possible

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20work%2C%20but%20only%20with%20some%20vba%20code%20%2C%2C%20if%20you%20want%20i%20can%20provide%20a%20sollution%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-166689%22%20slang%3D%22en-US%22%3ERe%3A%20Outlook%202016%20-%20save%20multiple%20attachments%20at%20once%20to%20network%20drive%20-%20not%20possible%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-166689%22%20slang%3D%22en-US%22%3E%3CP%3EThis%20is%20an%20Outlook%20known%20issue.%20You%20can%20check%20them%20all%26nbsp%3Bin%20%3CA%20href%3D%22https%3A%2F%2Fsupport.office.com%2Fen-ie%2Farticle%2Ffixes-or-workarounds-for-recent-issues-in-outlook-for-windows-ecf61305-f84f-4e13-bb73-95a214ac1230%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehere%3C%2FA%3E.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EMore%20specifically%2C%20this%20is%20the%20one%20you%20are%20talking%20about%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fsupport.office.com%2Fen-ie%2Farticle%2Funable-to-save-all-attachments-to-a-shared-network-drive-4e9d1fd2-3a4b-4a22-acd0-2ff1217edd8c%3Fui%3Den-US%26amp%3Brs%3Den-IE%26amp%3Bad%3DIE%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fsupport.office.com%2Fen-ie%2Farticle%2Funable-to-save-all-attachments-to-a-shared-network-drive-4e9d1fd2-3a4b-4a22-acd0-2ff1217edd8c%3Fui%3Den-US%26amp%3Brs%3Den-IE%26amp%3Bad%3DIE%3C%2FA%3E%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3ESo%2C%20still%20no%20fix%20from%20Microsoft.%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Valued Contributor

Hi,

 

For the last couple of weeks we've noticed that we no longer can save multiple attachments at once to our network drive from within Outlook 2016 (Windows). We started to notice the issue with the version 1712 and it persists to 1801.

 

We can select to save all the attachments, then the Windows Explorer opens to select the destination, and when we click OK the Windows Explorer windows just closes and we're back at the Outlook popup with the attachments still selected but unsaved at the destination.

 

I've tried different users, with different computers and even different network drives (servers) just make sure.

 

Can anyone else please try this at their end, since getting proper help with Office 365 ProPlus applications is near impossible with Microsoft Support.

15 Replies
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Solution

This is an Outlook known issue. You can check them all in here.

 

More specifically, this is the one you are talking about: https://support.office.com/en-ie/article/unable-to-save-all-attachments-to-a-shared-network-drive-4e...

 

So, still no fix from Microsoft.

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it does work, but only with some vba code ,, if you want i can provide a sollution

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Hi Patrick, I would love to see that code, especially if it makes use of a dialog box allowing the user to navigate to the network drive and folder of their choosing to save the attachments to.

 

I can't believe MS haven't fixed this bug in over 5 months.

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Still wondering, is there still no official fix from Microsoft for this issue? I could find only the workaround that was updated in January 2018 

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Patrick, please share your solution.  As the bug has been present for more than half a year it seem Microsoft has no intention of fixing this.

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solution exist at 3 parts

 

the vba outlook code

the vbscript code for printing the attachments

and a small vb net program for checking and printing the attachments at a specific time

 

if people needs help, i can assist with this,  email me at: patrick@vdhelm.com

Hi,

 

It seems that fix have been deployed on insiders build and will be later available for other channels (current channel, semi-annual channel, etc.)

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this is the vba code :

you can adjust the inbox map print in this source in whatever you want.

================================================


Option Explicit
Dim WithEvents TargetFolderItems As Items

Const FILE_PATH As String = "C:\Temp2\"  'you have to create this map on your c-drive

'Private Declare Function ShellExecute Lib "shell32.dll" Alias _

Private Declare PtrSafe Function ShellExecute Lib "shell32.dll" Alias _
"ShellExecuteA" (ByVal hwnd As Long, ByVal lpOperation As String, _
ByVal lpFile As String, ByVal lpParameters As String, _
ByVal lpDirectory As String, ByVal nShowCmd As Long) As Long


Private Sub Application_Startup()

    Dim olApp As Outlook.Application
    Dim objNS As Outlook.NameSpace
    Dim olFolder As Outlook.MAPIFolder
    Dim msg As Outlook.MailItem

    Set olApp = Outlook.Application
    Set objNS = olApp.GetNamespace("MAPI")
    Set olFolder = objNS.GetDefaultFolder(olFolderInbox)
    Set olFolder = olFolder.Folders("print") ' map inside the inbox

    Set TargetFolderItems = olFolder.Items

End Sub


Sub TargetFolderItems_ItemAdd(ByVal Item As Object)

On Error Resume Next
    Dim colAtts As Outlook.Attachments
    Dim oAtt As Outlook.Attachment
    Dim sFile As String
    Dim sDirectory As String
    Dim sFileType As String

Set colAtts = Item.Attachments

If colAtts.Count Then
    For Each oAtt In colAtts


Dim pos As Long
pos = Len((oAtt.FileName)) - InStr(1, oAtt.FileName, ".", vbTextCompare) + 1

sFileType = LCase$(Right$(oAtt.FileName, pos))

Select Case sFileType

    Case ".prt"
          
            sFile = FILE_PATH & oAtt.FileName
            sFile = Replace(sFile, " ", "")  ' remove spaces from file
            oAtt.SaveAsFile sFile & ".doc"
                      

    Case ".xlsx", ".docx", ".pdf", ".doc", ".xls"
           
            sFile = FILE_PATH & oAtt.FileName
            sFile = Replace(sFile, " ", "")
            oAtt.SaveAsFile sFile
        
            
    End Select
        Next
End If

End Sub


Private Sub Application_Quit()

Dim ns As Outlook.NameSpace
Set TargetFolderItems = Nothing
Set ns = Nothing

End Sub

================ end vba code =============================
this is the vbs script, you have to place inside the temp2 directory, see vba code above for directory
============= start of vbs script ==============================

Dim objOffice, oWkbk, strFile


If WScript.Arguments.Count = 0 Then
  ' no arguments passed from command line  
  WScript.Quit
Else
  strFile = Wscript.Arguments(0)

  ' Print XLS document
  If (Right(strFile, 3) = "xls") Then
    Set objOffice = CreateObject("Excel.Application")
    objOffice.Visible = False
    Set oWkbk = objOffice.Workbooks.Open(strFile)
    oWkbk.PrintOut
    oWkbk.Close xlDoNotSaveChanges
    objOffice.Quit
  End If

 ' Print XLS document
  If (Right(strFile, 4) = "xlsx") Then
    Set objOffice = CreateObject("Excel.Application")
    objOffice.Visible = False
    Set oWkbk = objOffice.Workbooks.Open(strFile)
    oWkbk.PrintOut
    oWkbk.Close xlDoNotSaveChanges
    objOffice.Quit
  End If

  ' Print WORD document
  If (Right(strFile, 4) = "docx") Then
    Set objOffice = WScript.CreateObject("Word.Application")
    objOffice.Documents.Open strFile
    objOffice.ActiveDocument.PrintOut
    Wscript.Sleep(1000)
    objOffice.ActiveDocument.Close
    objOffice.Quit
  End If

' Print WORD document
  If (Right(strFile, 3) = "doc") Then
    Set objOffice = WScript.CreateObject("Word.Application")
   ' objOffice.Documents.Open strFile
    objOffice.Documents.Open strFile
    objOffice.ActiveDocument.PrintOut
    Wscript.Sleep(1000)
    objOffice.ActiveDocument.Close
    objOffice.Quit
  End If

If (Right(strFile, 3) = "pdf") Then
    Set sh = CreateObject("WScript.Shell")
    sh.Run """Acrobat.exe"" /p /h"&strFile,,true
    Wscript.Sleep(1000)
  End If

End If

 

====== end of vbs script==  put this file inside the temp2 dir ================

 

the 3d file is a vb net application i wrote, if needed send me a p.m. , or you can make a cmd file yourself for executing the vbs script file.

 

good luck

 

 

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Patrick,

Thank you for your attempt to help, but your code does not address the issue this thread is about.  We're not trying to print arriving documents, we're trying to use an existing Outlook command for saving multiple attachments in a single message to a network location of our choosing.  This is a function that has worked for years but was broken in build 1712 and is yet to be fixed.

Highlighted

Do you know when they might push that to a live update?

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This is already available in the latest insider fast build.
Highlighted
It is now Sept 7th and we are still experiencing this issue. What do I need to do to make this go away? I'm on Version 1803 (Build 9126.2275 Click-To-Run) .

Thanks.
Highlighted

Check to make sure those impacted have their Office up to date. Our team had this issue prior to our current build of 1808 (10730.20088)

 

I have spoken to a M$ rep and they have said that this should be fixed now with the live build.

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So, if we're running the Office 365 service, where does our Outlook update come from? I've tried running updates but I can't seem to get an update past 1803.

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Hi Dave,

This can be achieved with the following key. After you add the key you just need to look for updates again.


HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\office\16.0\common\officeupdate

Value name: updatebranch
Value type: REG_SZ

Set the value to:

Insiderfast (Office Insider Fast)
FirstReleaseCurrent (for First Release Branch/Office Insider Slow)
Current (for Current)
Validation (for First Release for Deferred Channel)
Business (for Deferred Channel)
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