Outlook 2016 Desktop Client asking for Password continuesly

%3CLINGO-SUB%20id%3D%22lingo-sub-357578%22%20slang%3D%22en-US%22%3EOutlook%202016%20Desktop%20Client%20asking%20for%20Password%20continuesly%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-357578%22%20slang%3D%22en-US%22%3E%3CP%3EGood%20afternoon%20community%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Emy%20Outlook%202016%20Desktop%20Client%20(Version%201808%20Build%2010730.20280%20Click-to-run)%20is%20keeping%20asking%20for%20my%20account%20password.%20Even%20when%20I%20type%20it%20in%20and%20try%20to%20save%20it%2C%20it%20won't%20work.%20When%20I%20hit%20the%20cancel%20button%20I%20can%20access%20the%20account%20but%20in%20the%20status%20bar%20it%20says%20%22Password%20needed%22.%20That%20is%20happening%20when%20I%20am%20outside%20my%20companies%20domain%20working%20from%20home.%20When%20I%20connect%20to%20the%20companies%20network%20there%20is%20no%20such%20asking%20for%20a%20password.%20We%20are%20working%20with%20Exchange%202016%20on%20premise.%20Any%20idea%20what%20could%20cause%20this%20or%20what%20solution%20I%20could%20try.%20I%20am%20not%20the%20only%20one%20in%20my%20company%20that%20has%20this%20issue.%3C%2FP%3E%3CP%3EAny%20advise%20would%20be%20much%20appreciated.%20%3A)%3C%2Fimg%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ERegards%3C%2FP%3E%3CP%3EDaniel%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-357787%22%20slang%3D%22en-US%22%3ERe%3A%20Outlook%202016%20Desktop%20Client%20asking%20for%20Password%20continuesly%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-357787%22%20slang%3D%22en-US%22%3E%3CP%3EMost%20likely%20some%20restriction%20imposed%20by%20your%20admins.%20Either%20your%20autodiscover%20is%20not%20exposed%20externally%2C%20you%20have%20a%20Conditional%20access%20policy%20or%20an%20auth%20policy%2C%20etc.%20Best%20ask%20your%20IT%20folks.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Highlighted
Occasional Contributor

Good afternoon community,

 

my Outlook 2016 Desktop Client (Version 1808 Build 10730.20280 Click-to-run) is keeping asking for my account password. Even when I type it in and try to save it, it won't work. When I hit the cancel button I can access the account but in the status bar it says "Password needed". That is happening when I am outside my companies domain working from home. When I connect to the companies network there is no such asking for a password. We are working with Exchange 2016 on premise. Any idea what could cause this or what solution I could try. I am not the only one in my company that has this issue.

Any advise would be much appreciated. :)

 

Regards

Daniel

1 Reply
Highlighted

Most likely some restriction imposed by your admins. Either your autodiscover is not exposed externally, you have a Conditional access policy or an auth policy, etc. Best ask your IT folks.