SOLVED

Outlook 2007 search on Windows 11 fails by returning no results

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New Contributor

Since I upgraded to windows 11, Outlook no longer can search for text in messages.

This was working on Windows 10 and Windows 8/7.

 

This issue is causing me a headache, I had this issue when upgraded to Windows 10 but was able to fix it searching on the net.

 

I have tried everything Microsoft support pages suggested, and many others, but with no resolution.

 

Thank you for any help to resolve the problem.

 

4 Replies

I've got the exact same problem,  and for me its a deal breaker for using windows 11.  I've tried every fix I can find on the net, and nothing works.  I'm off back to Windows 10 @beker 

best response confirmed by beker (New Contributor)
Solution

@TomP_1475 

Hi, I finally fixed the problem on Windows 11 by simply going to:

Control Panel->Indexing Options->Modify->Unchecked "Microsoft Office Outlook"

 

Save everything and restart the Outlook.

Now I can search my mail box.

I thought keeping outlook checked is the right thing to do.

But Microsoft interface and docs, sometimes are not intuitive. 

 

Hope this helps.

@beker 

Thanks for that, very useful.  Why turning off search indexing actually makes the search work is a mystery to me! You've just saved my sanity. 

When Windows search is turned off, Outlook's older, slow search engine kicks in.

With Outlook 2007 long past support any fixes would be because it doesn't work in versions or other programs that are in support.