Office 365 is Unusable Due To Safelinks

%3CLINGO-SUB%20id%3D%22lingo-sub-1574388%22%20slang%3D%22en-US%22%3EOffice%20365%20is%20Unusable%20Due%20To%20Safelinks%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1574388%22%20slang%3D%22en-US%22%3E%3CP%3EHello%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20just%20started%20using%20Office%20365%20and%20when%20I%20send%20someone%20an%20email%20with%20a%20link%20in%20it%20the%20URL%20gets%20totally%20screwed%20up%20with%20%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fnam02.safelinks.protection.outlook.com%2F%3Furl%3Dhttps%253A%252F%252F%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fnam02.safelinks.protection.outlook.com%2F%3Furl%3Dhttps%253A%252F%252F%3C%2FA%3E%26nbsp%3Bin%20the%20URL.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20work%20in%20news%2Fcontent%20and%20my%20team%20and%20I%20literally%20email%20eachother%20links%20all%20day%20long.%20It%20appears%20there%20is%20no%20way%20for%20us%20to%20use%20Office%20365%20for%20email.%20Would%20changing%20clients%20to%20Thunderbird%20help%2C%20or%2C%20do%20I%20need%20to%20cancel%20my%20Office%20365%20subscription%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIf%20I%20need%20to%20leave%20would%20you%20recommend%20rackspace%20or%20zoho%3F%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI've%20had%20O365%20for%201%20hour%20and%20it%20has%20brought%20my%20entire%20team%20to%20a%20standstill.%20I%20must%20have%20this%20resolved%20tonight..%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1575010%22%20slang%3D%22en-US%22%3ERe%3A%20Office%20365%20is%20Unusable%20Due%20To%20Safelinks%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1575010%22%20slang%3D%22en-US%22%3E%3CP%3EHi%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F753258%22%20target%3D%22_blank%22%3E%40Len919%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EYou%20can%20change%2Fturn%20off%20the%20settings%20for%20your%20team.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-gb%2Fmicrosoft-365%2Fsecurity%2Foffice-365-security%2Fset-up-atp-safe-links-policies%3FredirectSourcePath%3D%25252fen-us%25252farticle%25252fSet-up-ATP-safe-links-policies-in-Office-365-bdd5372d-775e-4442-9c1b-609627b94b5d%26amp%3Bview%3Do365-worldwide%23policyoptions%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fen-gb%2Fmicrosoft-365%2Fsecurity%2Foffice-365-security%2Fset-up-atp-safe-links-policies%3FredirectSourcePath%3D%25252fen-us%25252farticle%25252fSet-up-ATP-safe-links-policies-in-Office-365-bdd5372d-775e-4442-9c1b-609627b94b5d%26amp%3Bview%3Do365-worldwide%23policyoptions%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThe%20above%20document%20has%20more%20information%20on%20configuring%20this.%20There%20is%20an%20option%20to%20not%20use%20safe%20links%20for%20internal%20emails%20which%20should%20hopefully%20help%20your%20issue.%3C%2FP%3E%3C%2FLINGO-BODY%3E
New Contributor

Hello,

 

I just started using Office 365 and when I send someone an email with a link in it the URL gets totally screwed up with  https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2F in the URL.

 

I work in news/content and my team and I literally email eachother links all day long. It appears there is no way for us to use Office 365 for email. Would changing clients to Thunderbird help, or, do I need to cancel my Office 365 subscription?

 

If I need to leave would you recommend rackspace or zoho? 

 

I've had O365 for 1 hour and it has brought my entire team to a standstill. I must have this resolved tonight.. 

 

1 Reply

Hi @Len919 

 

You can change/turn off the settings for your team. 

 

https://docs.microsoft.com/en-gb/microsoft-365/security/office-365-security/set-up-atp-safe-links-po...

 

The above document has more information on configuring this. There is an option to not use safe links for internal emails which should hopefully help your issue.