New Group and Browse Groups

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New Contributor

Hi all, I have Ms Outlook for Ms 365 MSO version, the New Group and Browse Groups button are missing from Outlook, I can't find any way to get these, please help

5 Replies

Hi @Happy5 ! What version of your Microsoft 365 license?

 

Mauricio Cassemiro | Microsoft Specialist
MOS, MTA, MCSA, MCC and MVP Reconnect
———————————————————
Blog | Site | Facebook | Twitter | LinkedIn | YouTube Channel | MVP Profile

@Mauricio Cassemiro 

 

Hi 

I have Office 365 A5 for faculty, Enterprise Mobility + Security E5

 

Thank you

@Happy5 your licenses and your version of Outlook do include the feature.

 

GNG.png

 

It should be appearing on your Outlook Ribbon. I recommend a complete (not quick) restore of your Office or uninstallation> reinstallation.

 

Mauricio Cassemiro | Microsoft Specialist
MOS, MTA, MCSA, MCC and MVP Reconnect
———————————————————
Blog | Site | Facebook | Twitter | LinkedIn | YouTube Channel | MVP Profile

 

@Mauricio CassemiroThanks for your reply. The issue fixed. Microsoft found that the updated version of EWS that they have updated on their side caused the issue. I have done all you mentioned before but no luck.

 

Thanks

@Mauricio Cassemiro Is your screenshot from the Windows Outlook app? The Mac desktop app looks completely different. I can see my Groups in the left-hand side of my mailbox. But the Mac app doesn't have the same ribbon as the Windows app. There is no Groups tab. There is no option for 'New Group' or 'Browse Groups'