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Laura_Centanni's avatar
Laura_Centanni
Copper Contributor
Jun 29, 2021

My outlook is no longer showing attachments from senders in my gmail emails. Help!

My outlook is no longer showing attachments from senders in my gmail emails. Help!
eksalih's avatar
eksalih
Copper Contributor
Jun 30, 2021
Hi guys, Pauline_BREIL
please note that it's showing the attachment when i change the outlook to new outlook, when i switch back to normal mode its not showing the attachment, please try and let me know if this is working for you
  • cap231865's avatar
    cap231865
    Copper Contributor
    Jul 01, 2021

    eksalih 

    Hi! It makes sense. But what if I don't want this new version?! Is it the version where they have all emails in one inbox? 

    • eksalih's avatar
      eksalih
      Copper Contributor
      Jul 01, 2021
      cap231865
      I heard back from support - they are aware of the issue affecting Gmail accounts added using the Microsoft cloud service and are recommending using the 'new outlook' or add gmail accounts as IMAP accounts.

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