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My office 2011 does not have sharedsuppport folder to create a new profile to import emails to 365

Angie230
Copper Contributor

‎Apr 04 2020 06:47 PM

‎Apr 04 2020 06:47 PM

My office 2011 does not have sharedsuppport folder to create a new profile to import emails to 365

I have updated my mac OS to catalina and realised that my outlook 2011 no longer works.  I am trying to import my emails into 365 but have been unsuccessful as i do not have sharedsupport folder in the applications menu for outlook 2011.  Can anyone help me find my old outlook emails to import into new 365!

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fitwong

‎Jun 09 2020 02:45 AM

‎Jun 09 2020 02:45 AM

Re: My office 2011 does not have sharedsuppport folder to create a new profile to import emails to 3

@Angie230  I have the same problem, would you please shared how to fix it?

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