Sep 24 2019 02:04 AM
Hi Everyone,
A user within the company has managed to move a subfolder into an area that they cannot seem to remember.
Is there a function or a tracking availability option within outlook or O365 that allows you to view a sort of previous version?
Thanks
Sep 24 2019 05:38 AM
Solution@Dwayne05 i don't recall folder moves being audited/logged in office 365, only message moves, but you need it enabled before the move. See https://docs.microsoft.com/en-us/microsoft-365/compliance/search-the-audit-log-in-security-and-compl... for more information.
Can the user search for a message in the folder? If you can find a message in that folder, you can use Advanced find to show you were the folder is. Steps are here: https://www.outlook-tips.net/how-to/find-folder-path-in-mailbox/ - there is a link to a macro that can find folders by name if the user can't find a message in the folder.
Sep 25 2019 02:28 AM
Thank you Diane, I've just had a look at the audit logs and I can see that the user had made the folder a subfolder in a new location within outlook, the audit logs helped.@Diane_Poremsky_MVP
Sep 24 2019 05:38 AM
Solution@Dwayne05 i don't recall folder moves being audited/logged in office 365, only message moves, but you need it enabled before the move. See https://docs.microsoft.com/en-us/microsoft-365/compliance/search-the-audit-log-in-security-and-compl... for more information.
Can the user search for a message in the folder? If you can find a message in that folder, you can use Advanced find to show you were the folder is. Steps are here: https://www.outlook-tips.net/how-to/find-folder-path-in-mailbox/ - there is a link to a macro that can find folders by name if the user can't find a message in the folder.