Microsoft Outlook not responding

[Ryanoterp]

Microsoft Outlook is not responding on both my laptop and my desktop PC.

When I open Outlook, it downloads my latest emails from Hotmail.  

But when I click on an email, it says Outlook(Not Responding).

Both computers are running Windows 10.  The laptop is running Outlook 2013 and the desktop is running Outlook 2016.  

I haven't made any changes to my computers, but this just started happening a couple of days ago on both computers.  In both cases, outlook is using CPU (around 20 - 30%)

I have tried running in Safe mode and disabling add-ons, but that didn't help.   

Any help or advice would be greatly appreciated.

Thanks!

[#2 · Accepted solution]

Hello! @Ryanoterp 

Does this happen with one specific email or is it any email you try to open? 

Have you tried any of the following? 

• Reparing Outlook / office 
• Removing and adding your email account in Outlook again 
• Typed "run" in the start menu and then "Outlook.exe /resetnavpane" To see if that works?

Let me know how it goes or if you need further assistance! :) 

Kind Regards
Oliwer Sjöberg

[#3]

@oliwer_sundgren 

Thanks Oliwer. 

Removing my Hotmail account and adding it back seems to have fixed the issue.

Ryan

[#4]

No problem at all@Ryanoterp ! 

Wonderful to hear that I could help! 
Feel free to mark my reply as a solution so other knows :) 

Have a great day/evening/night wherever you are! 

Kind Regards
Oliwer