Oct 02 2022 09:45 PM
Greetings all,
I have several email accounts in my Outlook - for instance, email address removed for privacy reasons , email address removed for privacy reasons and email address removed for privacy reasons
The Icloud account is my default account.
When I send a message in Outlook from my icloud account, it will be saved in the icloud sent emails folder. Likewise, when I send a message from my rnzys account, it will be saved in the rnzys sent emails folder.
So far so good...However...
When I send a document from Word or Excel using the email button, even if I send it from my icloud email account, the message will save in the rnzys sent messages folder.
I can't find where I canchange the settings so the message saves in the right folder.
Any help would be greatly appreciated!
Regards
Marguerite
Oct 03 2022 11:17 AM
Oct 08 2022 09:13 PM
@Diane Poremsky the default data file is the RNZYS one, which is a Microsoft exchange email address. But outlook won’t let me change it to the iCloud account. I get an error message saying that the file is not the right format (pst rather than ost) even though it shows as an ost file.
many ideas appreciated!