message groupés avec une pièce jointe qui bloque

Copper Contributor

Depuis peu, nous avons ce message qui apparait lorsque nous voulons envoyer un mail à un groupe et avec une pièce jointe.

Toutefois ce n'est pas à chaque fois.

"Nous ne pouvons pas envoyer ce message, car ce dernier n’existe plus. Il peut seulement être abandonné. Veillez à copier son contenu avant de l’abandonner si vous voulez l’utiliser plus tard".

1 Reply

Hi @Marina_Patron_83440,

your error message is basically saying, "Hey, something's not right with this email or the attachment."

So, here's what you can do:

- First, double-check everything in your email, including the attachment. Make sure nothing's messed up or missing.

- Also, see if the attachment size is within the limits allowed by your email provider. Sometimes, sending super big files can cause trouble.

- Make sure the type of file you're sending is supported by your email service. Some services can be picky about certain file types for security reasons.

- If you're using a web-based email , try using a different web browser or email app to see if that changes anything.

 

If none of these things work, you might want to contact Microsoft support team. They can dig deeper into the issue.

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Kindest regards,


Leon Pavesic