SOLVED

Lost delete icon on mailbox list

Copper Contributor

Hi, somehow after reinstalling O365 in my PC (for a language change) I lost the "delete" icon that appears when I put my mouse over a mail.

I should appear like this (that gray cross):

outlook2016_folderpanevisible-1.jpg

 

But in my inbox that feature is gone:

Captura.PNG

 

Do you know how to get it back? I can't find the way.

 

Thanks,

 

Omar

 

 

 

 

4 Replies
best response confirmed by Omar Armas (Copper Contributor)
Solution

That is because you are in Touch Mode. When you switch back to Mouse mode, the button bar on the right will disappear and you'll have the "hover delete" button back.

 

Note that disabling Touch Mode will also reduce the distance between various UI elements.

 

You can find the Touch/Mouse Mode in the Quick Access Toolbar or add it by pressing the dropdown button at the end of the QAT.

 

Additionally see: Quick Commands Bar to Delete, Reply, Move etc... on the right side of a message

Thank you very much, it solved the issue!

@Robert Sparnaaij It worked, thank you!

This did not work for me.   I still have no delete icon on my inbox emails. Howere, it is there in sent items?  How do I get it back on inbox?

@ccv-1 

1 best response

Accepted Solutions
best response confirmed by Omar Armas (Copper Contributor)
Solution

That is because you are in Touch Mode. When you switch back to Mouse mode, the button bar on the right will disappear and you'll have the "hover delete" button back.

 

Note that disabling Touch Mode will also reduce the distance between various UI elements.

 

You can find the Touch/Mouse Mode in the Quick Access Toolbar or add it by pressing the dropdown button at the end of the QAT.

 

Additionally see: Quick Commands Bar to Delete, Reply, Move etc... on the right side of a message

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