Oct 02 2022 10:40 AM - edited Oct 02 2022 09:31 PM
I am an independent advisor responding to Outlook inquiries.
Since you indicated that old emails are disappearing, please check the Retention Assigned Policies. These policies may be auto archiving or deleting your messages based on a timeframe. The retention default setting is two years.
Right-click on Inbox, Select Assign Policy and Review what is checked.
Use parent folder policy is usually the default retention setting unless it has been changed.
For a work/school account, check with your IT department about the retention set dates.
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Oct 03 2022 11:23 AM
Oct 05 2022 04:54 AM
Thanks for responding.
The missing emails are no longer in the webmail.
Yes, emails are viewed on about 7 or 8 devices.
If I delete a mail on one device, it gets deleted on another device.
If IMAP doesn't have retention policies, should I switch to POP3 instead?