Feb 21 2024 09:15 AM
Hi,
outlook support team,
I hope this email finds you well. I'm reaching out because I've encountered an issue with my Outlook email account. Unfortunately, I lost my old phone number and I am now unable to log in to my account. I've tried the account recovery options, but they require verification through my old phone number.
I would greatly appreciate any assistance you can provide in helping me regain access to my account. If there are any alternative verification methods or steps I can take to recover my account, please let me know. My email address associated with the account is email address removed for privacy reasons
Thank you for your time and attention to this matter. I look forward to hearing from you soon.
Best regards,
Sohaib Ahmed
Feb 21 2024 09:16 AM
Feb 21 2024 10:33 AM
Important: no one in the MTC forum can help you to recover your account, only Microsoft technical support and the official form are appropriate:
How to get support for Outlook.com - Microsoft Support
MTC is a public forum, beware of people who may be scammers.