how to update the sender name in the new Outlook?

Copper Contributor

I don't see it under the account settings.   I was able to do this in the old Mail app.



8 Replies

 Hi @Bjh4850 


I am an independent advisor answering questions about New Outlook.


If you want to modify the sender name, you must make changes in the People (Contacts) section. You can add or edit the contact and change the first and last name or add another name according to your preference.




If you find this information helpful, please mark it as the best answer or like it which will assist others with the same question.





@Teresa_Cyrus What I mean is, if my email address is email address removed for privacy reasons, when I send an email to someone, they see email address removed for privacy reasons as the sender.  I want them to see 'John M Doe'.


I the old Windows 10 Mail program, you could go into the account set up and modify the sender name to change what the recipient would see.



Your username is synced with your Microsoft account, so if you manage to edit your Microsoft account - then after 24 hours your Outlook sender name will change (but this will change all Microsoft services) So don't do it hastily :)

best response confirmed by Bjh4850 (Copper Contributor)

@Bjh4850  The sender name for IMAP accounts is not editable.


For and Microsoft 365 Work or School accounts, it picks the name up from the server. 


Note: The new Outlook is a work in progress - you can leave Feedback and suggestions at




I apologize for the delayed response. You have received a couple of options from other users. Did you get your question answered?





@Teresa_Cyrus yes, thanks

 I believe @Diane Poremsky answered it for me. 



I hope this feature (setting sender name on IMAP accounts) is added soon.  I am using my iCloud account on the New Outlook, and otherwise it works very well.



I don't see it on the roadmap yet. Stay tuned.