How to search for a word without including the email chain

Occasional Visitor

When I search for a specific word, the results will include emails that do not include the word. The email will still show up because it is part of a chain of emails that mentioned the searched for word in the past. I need to be able to see the last email that directly refers the specific word I searched for. Can you help me with this issue?

1 Reply

Hi @ChloeMason,

 

I am an independent advisor responding to inquiries about Outlook.

 

If the search term is part of an email that contains multiple replies, the search results will include the entire email. However, here are a few tips for narrowing your search results.

 

  • Add your search term within quotes, "assign."
    • This will prevent words starting with assign, like an assignment or assigned
  • Use the Advanced feature
    • Now you can identify people, date, date ranges, and more
    • See the images below.

Teresa_Cyrus_0-1664727903643.png

 

Message Tab

In the  message tab, click on the drop down arrows to review more options. Now, you can choose criteria(s) to narrow the results.

 

Teresa_Cyrus_1-1664727964879.png

 

More Choices

Teresa_Cyrus_2-1664728089132.png

 

Advanced

 

Teresa_Cyrus_3-1664728159211.png

 

If you find this information helpful, please mark it as the best answer or like it, which will assist others with the same question.

 

/Teresa

#traccreations4e