Oct 30 2020 08:47 AM
In April, Microsoft introduced "friendlier" links when linking to a file in OneDrive or SharePoint.
I can see how this is useful for 1:1 or 1:few emails with these type of links, as it also helps check permissions. We have templates we use for companywide messaging, and this styling does not work with those and there doesn't seem to be a way to make it go away. Anyone figured out a workaround yet? I have tried what is mentioned in the article, but that just makes it show the long ugly SharePoint Online link, not a shortened hyperlink text like "click here" without any styling. The worst part is the grey highlight on these links.
Jan 06 2021 07:03 AM
We had this problem in our heavily styled email templates. I haven't seen a way to remove the formatting, but if you use the right click options to Paste (Keep Text Only): a little clipboard icon with "A" in the lower right corner. That just puts in the text of the link and applies zero formatting, but that's probably not the desired look.
I don't think this was tested a lot with emails that have lots of CSS formatting. Every link pasted in the email automatically goes into the gray background formatting and just messes things up. If you can contact your O365 tenant admin, they could probably start an incident ticket with Microsoft.
Aug 10 2021 02:34 PM
@Natalie Swallow Hello, we have also struggled with this new feature and the way it has affected our company wide email communications and templated newsletters. Fortunately, we found a simple solution by updating the text styles.
Select your (not so) 'friendly link' and navigate to the format text styles pane. It should by default automatically have 'smart link' detected. Right click and 'modify'. You should then be able to fully customize the styles to match your standard hyperlinks. If the smart link style is not automatically selected, you will need to expand the styles options, show all styles, and manually select 'smart link'.
This solution will not fix any access issues and you will still have to manually remove the small icon. Hope this helps!
Oct 05 2021 02:10 AM - edited Oct 11 2021 02:00 AM
The way I get around this (and to note, this also gets rid of the little icon) is: 1. Right click on on the link 2. Click "Show Full URL" 3. Right click on the full link 4. Click "Edit hyperlink" 5. In the "Text to display" field put the link text you want.
Then if you want to remove the grey highlight: 1. Select the whole link 2. On the "Format Text" tab select "Styles" (you may have to click on the little thing in the bottom-right corner of the styles section to expand it) 3. Click "Apply Styles" 4. Select "hyperlink" 5. Then edit the font/size etc. to suit (in the usual way rather than in the styles thing).
Bit of a faff but it works for me :)
Dec 20 2022 07:36 AM - edited Dec 20 2022 07:38 AM
@PierceGrohosky thank you - this is so helpful! How did you remove the small icon? I can't seem to select it.
Jan 30 2023 04:53 PM
@PierceGrohosky - I accidentally discovered today that when you click on the icon it will ask you a question about the link not belonging to you. If I click Ignore, that little icon goes away.
Feb 06 2023 08:13 AM
I found that it is possible to fix this "friendly" Link Format copy and paste issue by addressing it on the Copy side of the process. If you are copying the link from Microsoft Edge web browser, then you can change the default link copy in settings back to Plain Text Link. This will allow you to copy and paste the URL exactly as it was copied from the browser.
Edge Settings > Share, copy & paste > Select plain text
Feb 06 2023 08:31 AM
Hi @B-Rad1. This is true, but the underlying text styles return if someone else sends the email. For instance, you develop the newsletters - but your manager sends them out. For this to works successfully, the underlying text styles must be updated on both Outlook profiles or the box and image will return, or you will have to manually re-apply your solution for each send. Great insight though!
Jul 12 2023 04:58 AM
"Undo" (or CTRL + z) should remove the friendly style.
As soon as you insert a link, and the link gets reformatted, then before doing anything else, do a CTRL+z and it should revert back to a normal looking link. It works the same as when Microsoft auto-corrects something and you don't want it auto-corrected. In my work we use WOs to signify Work Orders, and MS would autocorrect to Wos. A CTRL-z after the change would put it back to WOs for me.
Jan 23 2024 06:41 AM
@amberholloway410 I found a good method in an online video. Use Find and Replace (Ctrl+H) and then carrot, "g," space, to replace the graphic with [blank].
Feb 23 2024 07:19 AM - edited Feb 23 2024 07:42 AM
OK this is weird. I previously posted a fairly long-winded way to get rid of the friendlier link formatting.
Today I put a link in an email and as usual it made it a friendlier link. I then pressed backspace and it made it a normal link - just like that! I don't know if this has always been the case or is due to an Outlook update but thought I would share. :)
@myhelmethat's Ctrl+z method above also just miraculously started working where it didn't before (for me anyway)! There is hope left in the world after all!