Hotmail Account Retrieval

Copper Contributor

Hello, I’m sure this may have come up before but I wanted to seek some guidance and assistance on how or if I can even retrieve my old Hotmail account. I haven’t logged into it in 12 years or so. When I try to sign in now I don’t remember the password nor the security questions but perhaps it’s also just inactive / dormant?  I wanted to just retrieve old emails sent or access msn messenger chat history….is there any other way for me to retrieve those or is it gone for good? 

1 Reply


After 3 years your account without logging in, so do not even waste time trying to recover your account, and if you do not remember the password - then on what basis is Microsoft supposed to help you?'