HELP! Outlook not displaying if i replay or forward a message

New Contributor

My outlook is not displaying the icon for replying or forwarding a message out of my inbox.  I tried to add the column of Icon, it was already there, tried removing and closing program, restarting re-adding the Icon and still nothing... Please help this is not efficient if i can't see that I have replied or forward a message.  Thanks

5 Replies
Perhaps you have been prevented from forwarding the message by the author of the email, which is possible, Not sure about the replying part.
Is this problem specific to one email or all emails?



Are you facing the same issue in OWA..? if yes than check if the issue is specific to one email or not.

If the issue is not present in OWA.. than this could possibly mean the issue may be with Outlook...


Try to configure the profile on a different device and check if the issue is there on Outlook or not..

Quite Possibly the author may have prevented you from forwarding that mail..




Robin Nishad

@Robin Nishad 

This is an issue with every email, and not specific.  It will now show the little arrows if I forward or replay to a message in my inbox.  




Check your license is not expired or its not activated. If not okay still trying re-syncing your account.


Might be a server issue as well. 

@gigibart I had this problem with Outlook in Office 365 (no reply/forward icons appearing) and the soluction here fixed the problem: (even though one person reports it didn't help them, it did for me). I refer to the two-step solution outlined by Gabriel Bratton on 29 May 2019. Good luck