04-09-2019 12:08 AM
04-09-2019 12:08 AM
I'm using the latest Outlook 365. Emails coming to a group that I'm a member is not coming to my inbox.
I want to use my inbox for all emails and I don't want to use groups.
Send all group conversations and events to members’ inboxes is checked.
What can I do?
04-09-2019 01:36 AM
As long as you are "subscribed" to the Group, they should be hitting your Inbox. Do you maybe have any rules in place that might be affecting those messages? Have you checked your "other" inbox and Junk folder? If none of the above applies, I'd suggest running a message trace: https://docs.microsoft.com/en-us/office365/securitycompliance/message-trace-scc
05-22-2019 07:02 PM
@Vasil Michev I am experiencing the same issue. I unchecked the "Send copies of group conversations and events to group members’ inboxes." option in the Office 365 group, saved, re-checked the option, and saved again but the messages still only appear in the group inbox. I checked the Junk folder in my mailbox and the messages are not there. There are no rules in Outlook or Exchange and the message trace shows it was received by the group but there is no indication it was also forwarded to the member inboxes (I'm currently the only member until I get this working and add other staff). What can I try next?
12-11-2019 09:25 PM
I also had similar issues/questions and spoke to Microsoft Team support and found this is how O365 Groups behave. Back in 2017, it was behaving as we were all expecting, a copy of the message was delivered to sender's personal inbox.
But due to chaos on peoples mind and cleanup no of inbox replies massacre.
They brought this change on purpose and more info can be found here on the below link:
Please live with this.
07-01-2020 04:38 PM
@sprivera I had the same issue with a DL I converted to a Group, but set it up with 'do not send messages to user's inbox' (thought it meant Team messages). I ended up editing the group in Exchange Admin - in General select 'Subscribe new members', then remove / re-add each team member. Worked immediately.
07-01-2020 04:40 PM - edited 07-01-2020 04:41 PM
@ermanu I've been battling the "messages sent to group do not come into sender's inbox' since changing our Finance DL to a Group a few months ago - stumbled upon the solution, thought I'd leave it here if it still helps anyone:
1) Log into OWA (www.office.com > Outlook)
2) Click the Settings gear in the upper right
3) Click on 'View all Outlook Settings at bottom right
4) In Settings, select Mail, then Groups - select 'Send me a copy of email I send to a group'
I tested this immediately after enabling, no luck, then again the next day and it works as described. Make sure you're following the group in question.
07-31-2020 02:19 AM
I've been experiencing this issue as well. I've setup a Team for one of our customers with four members (all now owners).
When the team was created I selected to subscribe all new members (which I have since disabled, saved, re-enabled, and saved again), but only the original owner received emails when emailing the Team.
I've checked Message Trace, and it shows 'Expanded' with the following message:
"The message was sent to the following group: [Team]@[domain].co.uk. Office 365 received the message and sent it to the group members."
When I the run a trace on the members it only shows as delivered to the original owner, with no mention of the message at all in the trace of the other members.
Any help with this would be greatly appreciated!
by Jessica_Wilczek on July 30, 2020
by Jessica_Wilczek on May 01, 2020