Group Email

%3CLINGO-SUB%20id%3D%22lingo-sub-2698945%22%20slang%3D%22en-US%22%3EGroup%20Email%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2698945%22%20slang%3D%22en-US%22%3E%3CP%3EI%20am%20a%20member%20of%20multiple%20group%20emails.%20I%20receive%20all%20of%20these%20to%20my%20inbox%2C%20but%20typically%20delete%20them%20because%20I%20am%20able%20to%20access%20the%20emails%20through%20the%20group%20as%20well.%20On%20one%20of%20my%20groups%20it%20will%20not%20show%20me%20any%20recent%20emails.%20I%20am%20still%20getting%20them%20to%20my%20inbox%2C%20but%20if%20i%20go%20to%20the%20actual%20group%20the%20last%20email%20i%20can%20see%20is%20from%20July%2026th%2C%20and%20everything%20before.%20Please%20help%20me%20resolve%20this%20issue%20as%20I%20cannot%20keep%20all%20of%20these%20in%20my%20inbox%20(due%20to%20mass%20amounts%20of%20emails%20being%20sent%20to%20that)%20but%20I%20still%20need%20access%20to%20view%20all%20emails%20for%20this%20group.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2699088%22%20slang%3D%22en-US%22%3ERe%3A%20Group%20Email%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2699088%22%20slang%3D%22en-US%22%3EIt's%20likely%20an%20issue%20with%20the%20local%20cache.%20Open%20the%20group%20via%20the%20webmail%2FOWA%20to%20confirm%20-%20if%20you%20can%20see%20the%20messages%20therein%2C%20recreate%20the%20local%20Outlook%20profile.%3C%2FLINGO-BODY%3E
New Contributor

I am a member of multiple group emails. I receive all of these to my inbox, but typically delete them because I am able to access the emails through the group as well. On one of my groups it will not show me any recent emails. I am still getting them to my inbox, but if i go to the actual group the last email i can see is from July 26th, and everything before. Please help me resolve this issue as I cannot keep all of these in my inbox (due to mass amounts of emails being sent to that) but I still need access to view all emails for this group. 

3 Replies
It's likely an issue with the local cache. Open the group via the webmail/OWA to confirm - if you can see the messages therein, recreate the local Outlook profile.

@Vasil Michev I am able to view them when I access through the web. What does it mean to recreat the local outlook profile?

Basically, to reconfigure Outlook and start fresh. Follow the instructions here: https://support.microsoft.com/en-us/office/overview-of-outlook-e-mail-profiles-9073a8ac-c3d6-421d-b5...
You don't need to delete the existing profile, you can do so after you've verified the issue is resolved and no data is lost.