Google apps sync issue with Outlook 2303

Copper Contributor

Using the latest versions of outlook 365 (subscription) and Google Apps Sync (


Over the last few weeks - when deleting emails I've had instances of a blank window flashing up on the primary display - it's there for 1/2 second - you see a black header and blank content.


Happens intermittently - every few deleted emails.  Sometimes it takes focus away from outlook,


Google are NO help...  Anyone seen this behaviour?  I can link to a screen record video if that helps...





1 Reply


One thing you could maybe try is checking your Gmail settings to make sure IMAP is enabled and that your SMTP and other settings in your email client are correct. 

You could also try refreshing Outlook or Mail for Windows 10 after making changes to your Gmail settings.

Otherwise, I can't specify/find/know any other solution.