Apr 14 2022 07:04 AM
When I forward an email and later go back to the inbox to access it, more often than not the email is no longer in my inbox. I had my Outlook set up to same original messages in folder and had no problems until about 2 months ago. This has happened before and now is happening again. I have the following boxes checked;
OPEN REPLIES AND FORWARDS IN NEW WINDOW.
CLOSE ORIGINAL MESSAGE WHEN REPLYING OR FORWARDING
Can anyone suggest how I might be able to fix this?
Thank you,
Micky Mitchell
Apr 14 2022 01:45 PM
Apr 14 2022 01:56 PM
Apr 16 2022 02:33 PM
Is above the last part of your email address? Not sure how that works then. I was instructed by microsoft to retain my hotmail address but access them via outlook, which I screwed up & am now trying to fix! You might try accessing the outlook app itself, (I don't know what platform you use, pc or android), and clear the cache and the data, that won't kill any emails or anything but it will 'reset' outlook. If that doesen't work try un-installing then re-installing outlook. That too will not delete any of your mails as they are stored on a served. Rest assured all those emails that dissappear are not gone, and when whatever problem with outlook is rectified all those emails will be there. Thanks microsoft, for making things like this such a pain in the butt.
Apr 20 2022 06:36 AM