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Focused inbox - What does 'actively using clutter' mean?

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Lloyd Adams
Regular Contributor

According to this post, focused inblox will not be enabled for someone using clutter:

 

Admin ActionUser Experience – Today
If admin does nothing during Focused Inbox rollout
  • OFF by default for users who are actively using Clutter today
  • OFF by default for users who have disabled Clutter themselves
  • OFF by default for user who had Clutter disabled by an administrator
  • ON by default for everyone else
  • Individual user can still enable or disable the feature in supported Outlook clients
If admin disables Focused Inbox organizationally
  • OFF by default for every user
  • Individual user can still enable or disable the feature in supported Outlook clients
If admin enables Focused Inbox organizationally
  • ON by default for every user in your organization (including those using Clutter before)
  • Individual user can still enable or disable the feature in supported Outlook clients

 

 

In this context, what does 'actively using clutter' mean, as I have at least one user for whom focused inbox has now appeared in OWA. (No admin action has been taken.)

3 Replies
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@Tony Redmond might know the inner workings here.

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I do,. But what's the question. Focused Inbox is the future and Clutter is the past (previous generation technology). Now that Outlook is starting to support Focused Inbox, the need for people to cling to Clutter is much reduced.  https://www.petri.com/outlook-focused-inbox

 

Eventually, Microsoft will disable Clutter and force people to use Focused Inbox or manage their inboxes themselves...

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@Tony Redmond I'm trying to understand how someone who had clutter, now has a Focused Inbox in OWA.  They claim (and I have no reason to disbelieve) that they did not enable it themselves.

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