Nov 23 2016 03:33 AM
Nov 23 2016 01:07 PM
Nov 24 2016 02:47 PM
If you are using an Office 365 account and wish to disable the Clutter folder, there is a setting to shut it off but you would need to access the Settings for in your mailbox via the Web (not the actual Outlook desktop client). I usually have my users login via http://portal.office.com and access their mailboxes there and then access the Settings on the top-right. I hope that is helpful.
Nov 29 2016 07:42 AM
I don't think focused Inbox is GA. There has been a discussion going on here waiting for its arrival. Originally the rollout to FR users should have been completed by around next week. With the rollout to standard users completed by early to mid-Jan 2017.
You may have seen this already but for Q1:
"After switching, you'll no longer receive less important email in the Clutter folder. Instead, email will be split between the Focused and Other tabs in your inbox. The same algorithm that moved items to the Clutter folder now powers Focused Inbox, meaning that any emails that were set to move to Clutter will now be moved to Other. Any messages already in your Clutter folder will remain there until you decide to delete or move them."
Also from @Tony Redmond article:
"Items that are in the Clutter folder remain there until you remove them. After you begin using the Focused Inbox, the Clutter folder loses its status as a system folder, which means that you can delete all items from the folder and then remove it. In fact, if the Clutter folder is empty when a mailbox switches to the Focused Inbox, the folder is removed automatically."
For Q2, that does sound like transition or partial rollout issue.
Nov 29 2016 07:45 AM
Nov 29 2016 07:46 AM
If Focused Inbox is enabled for your mailbox, you should be able to delete the Clutter folder and anything that it contains. Certainly I was able to do this.
Nov 29 2016 07:47 AM
Nov 29 2016 07:49 AM
... re podcasts... You show a worrying lack of taste!
Nov 29 2016 07:52 AM
Nov 29 2016 07:56 AM
I wonder if Clutter is truly disabled, what does get-clutter say?
Nov 29 2016 07:56 AM
Reverting to PowerShell (the answer in many circumstances).
What is shown when you run Get-Clutter against your mailbox? Here's what I see, which shows that Clutter is disabled for the mailbox:
[PS] C:\> Get-Clutter -Identity TRedmond
RunspaceId : d6c3e6f1-88d9-4e81-9e91-779a0f075e1d
IsEnabled : False
MailboxIdentity : CN=TRedmond,OU=xxxx.onmicrosoft.com,OU=Microsoft Exchange Hosted
Organizations,DC=EURPR04A002,DC=prod,DC=outlook,DC=com
Identity :
IsValid : True
ObjectState : New
Nov 29 2016 08:15 AM
Tony,
When I run it on a few of my other accounts, it returns fine, here's an example:
PS C:\WINDOWS\system32> Get-Clutter -Identity support
RunspaceId : 58ab677b-1164-41a2-b250-5b6da17179b6
IsEnabled : False
MailboxIdentity : CN=support,OU=CubeWebSolutions.onmicrosoft.com,OU=Microsoft Exchange Hosted Organizations,DC=APCPR02A001,DC=prod,DC=outlook,DC=com
ClutterCleanUpState :
Identity :
IsValid : True
ObjectState : New
When I run the command on my own account however, I get a world of pain. some of which you can see in the attached image.
Nov 29 2016 08:19 AM
OK, let me get this right. You can run Get-Clutter against other mailboxes in the same tenant but the cmdlet barfs when it runs against your mailbox?
If so, time to file a support ticket because there's something not quite right here (to state the blindingly obvious).
Nov 29 2016 08:24 AM
Nov 30 2016 01:11 AM
We are having the exactly same issue on our tenant. Only some mailboxes are affected.
Also PowerShell Get-Clutter and Get-FocusedInbox return same "Error on proxy command"
and "System.IO.FileNotFoundException: Could not load file or assembly 'Newtonsoft.Json.." for
those mailboxes.
Did support manage to fix the problem on your tenant ?
Nov 30 2016 04:06 AM
Nov 30 2016 04:15 AM
Also noticed that problem is "moving" from mailbox to mailbox. Some that had the error are now fine but there are new ones with this problem. Some are 24+ hours in "problematic" state.
Jan 07 2017 11:25 PM
Well the issue that was occuring must have been fixed, as mine is now reporting correctly in Powershell:
RunspaceId : 6038f608-8ef6-4f37-ad80-7b05a9bbde62
IsEnabled : False
MailboxIdentity : CN=jason_7875587b48,OU=XXX.onmicrosoft.com,O
U=Microsoft Exchange Hosted
Organizations,DC=APCPR02A001,DC=prod,DC=outlook,DC=com
ClutterCleanUpState :
Identity :
IsValid : True
ObjectState : New
However, as per a new thread I added to here: https://techcommunity.microsoft.com/t5/Exchange/Why-is-quot-Focused-Inbox-quot-suddenly-disappeared/...
My focused inbox feature has totally disappeared in OWA and any emails that are appaering in the 'Other' folder are hidden from view in the OWA inbox, and I can only see them if I use Outlook 2016.