Find related messages

Copper Contributor

When I try to "Find related messages" in a received email, I don't get all related messages - only those message that I received - not those that I sent.


Why not?



1 Reply

Hi @StephenGreen, Happy work day to you.


Based on the information provided.  Here is a link to View email messages by conversation ( 


In the Desktop version, the group conversation settings should include All mailboxes. Sometimes messages are filed away, saved in sent and other folders.


In Outlook Online, confirm the following settings are checked.




I hope these suggestions are helpful. Please click on the like button or select best answer. Thank you.