Jun 29 2021 07:23 AM
Hello! I have a situation that I cannot find a remedy for, and I'm hoping someone can direct me to finding a solution. I'm a long-time user of Outlook, and I've never seen this happen before. I am with a new company and I am setting up new folders in my left pane of Outlook in my Inbox, and when I move an email from my Inbox to a new folder, it does not appear in that folder. My husband and I have looked at every possible setting, and we cannot come up with a reason as to why this is happening. We tried setting up a filter last week for a different issue, and we notice that when we click on a new folder, and we remove this filter in the setting, the emails will then appear. However, I have to do this for "every" new folder I set up. Very time consuming and inefficient. I've tried removing the filter altogether, as I no longer need it, but it appears to continue showing up with each new folder I create. Can anyone advise how to rectify this issue? I do not want to remove a filter with each new folder I create, and I no longer need this filter. Is there a way to reset my filters without messing things up further? Thanks for your help!