Favorites sort order does not save

Occasional Contributor

I cannot get the Outlook 365 desktop to keep the favorites folder/group order I set. I have tried the following to get them to display in the order I'd like:


  • Unfavorite all and re-favorite in desired order
  • Reset the view .xml by using Run -> Outlook.exe /resetnavpane

I have not tried a new profile, however this is on a new machine that had outlook installed fresh no more than a month ago. All O365 software is up to date on my machine.

Any ideas?

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