exchange server suddenly not connecting to outlook app on computer - won't sync emails

%3CLINGO-SUB%20id%3D%22lingo-sub-1916664%22%20slang%3D%22en-US%22%3Eexchange%20server%20suddenly%20not%20connecting%20to%20outlook%20app%20on%20computer%20-%20won't%20sync%20emails%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1916664%22%20slang%3D%22en-US%22%3E%3CP%3EEmail%20was%20a%20Go%20Daddy%20and%20switched%20to%20Microsoft%20365%20about%20a%20year%20ago.%26nbsp%3B%20The%20following%20was%20written%20for%20me%20by%20tech%20support%20guy%20who%20suggestested%20asking%20community%3A%26nbsp%3B%3C%2FP%3E%3CP%3E%22I%20have%20an%20exchange%20server%20from%20go%20daddy%20and%20migrate%20my%20emails%20to%20M365%2C%20I%20wanted%20to%20set%20up%20on%20my%20Outlook%20app%20but%20its%20not%20recognizing%20my%20credentials%22%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThe%20%22need%20password%22%20tab%20is%20appearing%20but%20when%20click%20on%20it%20a%20box%20appears%20to%20start%20open%20for%20a%20milli-second%20then%20disappears.%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EPlease%20help%20me.%26nbsp%3B%20Thanks!%3C%2FP%3E%3CP%3E--%20Tom%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1916664%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EExchange%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Occasional Visitor

Email was a Go Daddy and switched to Microsoft 365 about a year ago.  The following was written for me by tech support guy who suggestested asking community: 

"I have an exchange server from go daddy and migrate my emails to M365, I wanted to set up on my Outlook app but its not recognizing my credentials"

 

The "need password" tab is appearing but when click on it a box appears to start open for a milli-second then disappears.  

 

Please help me.  Thanks!

-- Tom

 

0 Replies