Error code 19928 Could not synchronise record

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New Contributor

I'm using Outlook for Mac (Build: 16.34.20020900) and on two mailmessages I get a sync error:

Screenshot 2020-02-28 at 10.01.56.png

 

Searching for solutions I could only find a reference to Outlook for Mac 2011 and Exchange 2010; https://support.microsoft.com/en-gb/help/2556352/changekey-is-required-for-this-operation-error-mess...

 

Any ideas?

2 Replies
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@Richard van DijkWere you able to resolve your Issue, as i am experiencing the same thing. However there are no fixes for Outlook for MAC Version 16 anywhere.

 

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@Keav405Unfortunately this problem isn't resolved and still persists. An fresh install of outlook hasn't made any difference either.