Jun 21 2021 10:39 AM
I have emails showing in the in box one minute and then they are gone and no where to be found. Not using the focus box. Have the option clicked to show ALL, At least 5 emails gone this am. Why? How can this be resolved.
Jun 21 2021 01:04 PM
Jun 21 2021 03:44 PM
Jun 24 2021 11:17 PM
Hi Teresa,
For Outlook Online, see if your files are located in the Deleted Recover folder and Junk Email folders. See attached image.
2) You can also review if you have any RULES applied to incoming emails which may have instructed Outlook to permanently delete, block sender, or move to items archives or other folders.
I hope these suggestions find your emails. Good luck.
Jun 25 2021 12:49 AM
Jun 25 2021 12:58 AM
@Teresalogarrow @Teresalogarrow We have seen that mobile phones deletes emails in the inbox, and the phone uses the permanently delete option so you can only see the emails if you go to deletede items and chooses restore deletede items as described by Teresa