emails are received on the Archive instead of inbox. (Outlook business)

Copper Contributor

emails are received on the Archive instead of inbox.

How can this be redeemed so the emails can land again in the inbox.

It all happened when i was away abroad for a business trip. Before that it worked perfectly.

 

2 Replies
Here is a similar thread that I came across... can you check OWA to see if any rules got put in?
https://answers.microsoft.com/en-us/outlook_com/forum/all/incoming-mail-going-straight-to-archive-fo...

Putting rule in place to deliver emails to archive is fairly standard for a compromised account, so check for any rules etc, and to be safe change password on the account. If in doubt, assume compromise.