Email kept auto changed to Plain Text from HTML

Copper Contributor

Good day. I noticed O365 Outlook keeps changing my mail format from HTML to Plain Text whenever I have inserted an Image/Banner. This image/banner and other wordings (email contents) were being inserted in multiple tables. As a result the Chinese characters got displayed as "???" question marks only. If I removed the Image/Banner, the english and chinese characters would work fine. Anyone knows how can the email broadcast being sent out with Image banner and chinese characters being shown correctly to recipients ?

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