Email Account Hacked

%3CLINGO-SUB%20id%3D%22lingo-sub-2016665%22%20slang%3D%22en-US%22%3EEmail%20Account%20Hacked%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2016665%22%20slang%3D%22en-US%22%3EMy%20email%20account%20was%20hacked%20on%20Christmas%20and%20my%20password%20and%20recovery%20phone%20number%20were%20changed.%20I%20have%20been%20using%20that%20account%20for%207%20years%20and%20it%20has%20all%20kinds%20of%20personal%20info.%20I%20have%20other%20accounts%20connected%20to%20it%20and%20screenshots%20of%20emails%20so%20I%20can%20prove%20that%20it%20is%20mine.%20However%2C%20the%20recovery%20form%20is%20automated%20and%20it%20keeps%20rejecting%20me.%20I%20really%20need%20to%20get%20back%20into%20my%20account.%20What%20can%20I%20do%3F%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2016716%22%20slang%3D%22en-US%22%3ERe%3A%20Email%20Account%20Hacked%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2016716%22%20slang%3D%22en-US%22%3EThis%20is%20the%20page%20for%20personal%20accounts%20%3CA%20href%3D%22https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Faccount-billing%2Fhow-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Faccount-billing%2Fhow-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245%3C%2FA%3E%3CBR%20%2F%3E%3CBR%20%2F%3EUse%20the%20%E2%80%9Drecovery%20form%E2%80%9D%2C%20enter%20the%20compromised%20account%20and%20then%20enter%20another%20address%20you%20own.%3CBR%20%2F%3E%3CBR%20%2F%3EIf%20it%20doesn%E2%80%99t%20work%20you%20need%20to%20contact%20MS%20support.%3C%2FLINGO-BODY%3E
Occasional Visitor
My email account was hacked on Christmas and my password and recovery phone number were changed. I have been using that account for 7 years and it has all kinds of personal info. I have other accounts connected to it and screenshots of emails so I can prove that it is mine. However, the recovery form is automated and it keeps rejecting me. I really need to get back into my account. What can I do?
1 Reply
This is the page for personal accounts https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft...

Use the ”recovery form”, enter the compromised account and then enter another address you own.

If it doesn’t work you need to contact MS support.