Drag and drop for email recipients not working on Outlook web, only Firefox

Iron Contributor

Recently, when I'm writing or replying to an email in Outlook Web and I'm trying to drag and drop a contact name (lets say from the "To" field to "Cc" field) it's no longer working. It is frustrating and annoying since I have to manually type the contact name or email in the field I need and delete it from the other one.

This happens only on Firefox. I replicated on Chrome and there's no issue there.

This didn't happen before. It started a couple weeks ago.

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4 Replies

@kanonkosmos 

 

Same issue.

Tried clearing cookies, restarting all the normal stuff - no improvement.

I use other email systems and they do not exhibit this behavior in Firefox so I'm pretty sure its just normal MS nonsense again.

 

I'm also experiencing this issue in Firefox on a Mac.

@kanonkosmos I recently switched from an Intel MacBook to an M3 MacBook, and now the drag-and-drop feature in Outlook for the Web is not working for me. Not in Chrome or Safari. Did you end up finding a solution?