Deleted emails missing after conversation view

Copper Contributor

I am running outlook 2016.


I enabled the conversation view which is supposed to show sent and deleted items but it is only showing sent items and any items that I deleted ( just sent trash but not permanently deleted) does not appear in the conversation view nor is it in the trash folder.


After I turned off the conversation view emails for once again showing in the trash folder. But the emails that I sent to the trash "just by pressing delete" are no longer available?


any ideas.

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