Delete button - hide in outlook

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I want to know if it possible to get rid of the delete button that comes up when you hover on a message as it easy to delete a message instead of flagging it as the buttons are very close together.Capture.GIF

7 Replies

Hi @Fmudsy,


Please switch your outlook from MOUSE to TOUCH mode, it will disappear the DELETE icon from your outlook..


The steps are as follows:


Touch Mode spaces the buttons a little farther apart on the screen, so they’re easier to tap. You can turn on Touch Mode by tapping the Touch Mode button on the Quick Access Toolbar.



Or tap the Touch/Mouse Mode hand icon on the Quick Access Toolbar and tap Touch.




If you don’t see the button or the icon on the Quick Access Toolbar, you can add it.

  1. Press, hold, then release any button on the Quick Access Toolbar, then tap Customize Quick Access Toolbar.

  2. Under Popular commands, tap Touch Mode or Touch/Mouse Mode, and tap Add.

To turn Touch Mode off, tap the Touch Mode button again. Or tap the Touch/Mouse Mode hand icon and tap Mouse.




please do like and share this post, if my answer resolved your issue..


Hi @MDadarkar 


I had tried that and i did solve the issue a few months ago (the cross disappeared). But after a recent update, it is back regardless of having the touch or mouse mode, the bin icon appears when you hover on a message.


It is really annoying as it solved the problem earlier but something seems to have changed after a recent update. Thanks.


Hi @Fmudsy ,


I can understand your situation and pain.


Actually, this feature is available on OWA and Outlook 365 as shown in the below image.Outlook.PNG 

@Harry_Smith54 i am in the UK do you have a UK number?

Hi @Fmudsy, please do not try to call this number or try to contact this user via direct messages, it is very apparent that this is a bot or a malicious user and users like these should be immediately reported.

Yes in the settings you can remove the label trash I added - screenshot 
Thank you very much

This morning I woke up to a new outlook update.


Touch mode has brought back the trash can/ delete button. Whether I like it or not.
Very annoying, I can't afford to miss click because that instantly deletes the e-mail. Who at Microsoft in their right mind thought this was a good place for this button?!

Anyway, hoping any outlook guru's here have a new workaround for this.

- Switching to touch / mouse makes no difference.
- Removing "delete" from the quick actions makes no difference