body of some mails is blank

%3CLINGO-SUB%20id%3D%22lingo-sub-2175046%22%20slang%3D%22en-US%22%3Ebody%20of%20some%20mails%20is%20blank%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2175046%22%20slang%3D%22en-US%22%3E%3CP%3ESome%20mails%20I%20receive%20do%20not%20display%20the%20content%20of%20the%20mail.%20What%20causes%20this%20and%20wha%3C%2FP%3E%3CP%3Et%20settings%20need%20to%20change%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2175122%22%20slang%3D%22en-US%22%3ERe%3A%20body%20of%20some%20mails%20is%20blank%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2175122%22%20slang%3D%22en-US%22%3EHi%2C%3CBR%20%2F%3EThe%20received%20email%20might%20be%20having%20an%20image%20on%20it%2C%20that's%20why%20it%20is%20not%20downloading%20properly.%3CBR%20%2F%3E%3CBR%20%2F%3EPlease%20do%20the%20below%20changes%20in%20your%20OUTLOOK%2C%20which%20will%20resolve%20your%20issue.%3CBR%20%2F%3E%3CBR%20%2F%3EGo%20to%20Tools%20%26gt%3B%20Options%20%26gt%3B%20Security%20tab%20%26gt%3B%20Change%20Automatic%20Download%20Settings%20%26gt%3B%20and%20then%20uncheck%20%E2%80%9CDon%E2%80%99t%20download%20pictures%20or%20other%20content%20automatically%20in%20HTML%20e-mail%E2%80%9D.%3CBR%20%2F%3E%3CBR%20%2F%3EThank%20you%2C%3CBR%20%2F%3ERegards%2C%3CBR%20%2F%3EMD%3CBR%20%2F%3E%3C%2FLINGO-BODY%3E
New Contributor

Some mails I receive do not display the content of the mail. What causes this and wha

t settings need to change?

5 Replies
Hi,
The received email might be having an image on it, that's why it is not downloading properly.

Please do the below changes in your OUTLOOK, which will resolve your issue.

Go to Tools > Options > Security tab > Change Automatic Download Settings > and then uncheck “Don’t download pictures or other content automatically in HTML e-mail”.

Thank you,
Regards,
MD
Hello,
Tried that but it does not appear to resolve tne problem
Hi,
If the problem remains the same after all these exercises then recreate the profile.

Hopefully, it will resolve your issue.

Regards,
MD
Hi,
Are you able to view your email contents through Browser?

Please see the below link, it will guide you on how to view your contents through a browser.
https://support.microsoft.com/en-us/office/view-an-email-in-your-browser-87aa5c86-be18-4f70-b408-92c...

Thank you,
Regards,
MD